FAQ

Where are you located?
1-2-1 classes take place from Broadstreet in the city centre. Group events and group classes take place at The Urban Co-op on Ballysimon Road. Online lessons are available via Zoom.

Do you need any previous experience?
No! You do not need any previous experience to join any of my classes, including the group classes!

What age can you start classes at?
My 1-2-1 classes start from 8 years old and upwards and the group classes start from 9 years old.

What time are the classes?
The 1-2-1 classes are normally 30 minutes and take place Monday-Friday and Sunday. The group class duration depends on my availability and are organised on a per term basis.

How do I get in contact with you?

You can contact me via WhatsApp, Email, Instagram, Facebook and through the contact or booking request page on the website. Due to a busy teaching schedule my official admin day where I answer all WhatsApp's, emails and messages is Sunday so if you do not hear from me do not panic I will get back to you on Sunday. I try to get back to everyone as quickly as possible. If you have an urgent enquiry drop an email to emelie@thevoiceboxlimerick.com with 'URGENT' in the subject line.

How much do lessons cost?
The cost of lessons depend on what term you join as some terms are longer then others! I also offer lower lesson packages of 3 lessons when I have the availability to do so. Group lesson costs can change per term depending on my availability. It would be best to either fill out the booking request form or contact form and ask what my current rates are.

How do I book with you?

I have an online booking request form that you can fill out with all your day and time preferences! The more details the better I can help! I will get back to you asap regarding your enquiry.

What is your cancellation policy?
I need at least 24 hours notice for cancellations but even with 24 hours notice reschedules are dependent on my availability so they may not be possible. I do my absolute best to reschedule where I can but it is really really difficult when I am fully booked. No refunds will be provided so please make sure to carefully review your schedule before booking a lesson. The cancellation policy is the same for anyone who books in using a gift voucher.

If I have to cancel my classes can I finish my lessons in the next term?

Lessons cannot be carried over to a different term for example if you are booked in for the summer school all lessons must be completed in the summer and cannot be moved to the Autumn term. As much as I would like to allow crossovers, the autumn and winter terms book out extremely quickly and I just can't guarantee there would be a spot for any lessons to be made up from previous terms.

What happens when I book in for a lesson?
When you book in for a class I will send a email confirmation with all the details including a YouTube video of how to find the building or the online settings required if the classes are on zoom. The reservation fee information and student form is in the email confirmation and you have 48 hours to complete those before I cancel your reservation and offer the spots to another student.

Can I switch my classes to online if I have booked in person?

I need extra time in between in-person and online students so I can keep students' lessons running on schedule. If I have an in person right before or right after an online student I will run late because of the time it takes to collect the student downstairs. You do have the option to switch to online via zoom if you wish but a week's notice is required so I can either move the in person lessons slightly to accommodate the switch or move your lesson to a more online appropriate time. But keep in mind if the other students cannot amend their times and I am fully booked, switching may not always be possible.

Cat Friendly!

My studio is cat friendly. I have two studio cats called Jiji and Midnight. They normally stay in the living room during classes but just in the event they will not stay in the living room you may meet them in the hallway. I just have one rule and that is to not pet them unless you have permission with me there. They are people shy so you probably won't see them anyway! Sorry cat lovers! If you have any animal allergies I would recommend changing your class to online.